New purchases are covered by a warranty against manufacturing defects. To further enhance your coverage, service agreements can be added, and they are offered with every new purchase.
Return the instrument in any condition with a legible serial number on the label, and we will repair or replace it.
Make continuous measurements with a loaner instrument we ship to you.*
Get your repairs made quickly when we move your service request to the top of the list.
We pay for prioritized shipping from LI-COR to you to get the instrument back in your hands quickly.
Add a service agreement now, and you will not have to find funding to cover accidents later.
Includes recommended recalibrations and all manufacturing defects.
| Service Agreements | ||||
|---|---|---|---|---|
| Benefits | 3-year plan | 5-year plan | ||
| Free replacement for extensive damage | ✓ | ✓ | ||
| Water damage coverage | ✓ | ✓ | ||
| Impact damage coverage | ✓ | ✓ | ||
| Voltage damage coverage | ✓ | ✓ | ||
| Defective parts coverage | ✓ | ✓ | ||
| Free loaner instrument | — | ✓ | ||
| Priority service | ✓ | ✓ | ||
| Free shipping from LI-COR to customer | ✓ | ✓ | ||
| Free calibrations | 1 | 2 | ||
| Free cavity replacements for trace gas analyzers | 1 | 2 | ||
Maintenance plans, factory service, and factory recalibrations are available for purchase at any time.
Return the instrument in any condition with a legible serial number on the label, and we will repair or replace it.
Make continuous measurements with a loaner instrument we ship to you.*
Get your repairs made quickly when we move your service request to the top of the list.
We pay for prioritized shipping from LI-COR to you to get the instrument back in your hands quickly.
Add a maintenance plan at anytime to insure longevity of your instrument.
Includes recommended recalibrations and all manufacturing defects.
| Maintenance Plan | ||||
|---|---|---|---|---|
| Benefits | 2-year plan | 4-year plan | ||
| Free replacement for extensive damage | ✓ | ✓ | ||
| Water damage coverage | ✓ | ✓ | ||
| Impact damage coverage | ✓ | ✓ | ||
| Voltage damage coverage | ✓ | ✓ | ||
| Defective parts coverage | ✓ | ✓ | ||
| Free loaner instrument | — | ✓ | ||
| Priority service | ✓ | ✓ | ||
| Free shipping from LI-COR to customer | ✓ | ✓ | ||
| Free calibrations | 1 | 2 | ||
| Free cavity replacements for trace gas analyzers | 1 | 2 | ||
To learn more about our service agreements and maintenance plans, contact:
Get a QuoteTo request factory or recalibration for an instrument:
Factory service recalibrationService will be performed at our US office in Lincoln, NE USA, European office (LI-COR GmbH), or by your local distributor.